Shipping Information

Region Shipping Time (Days) Shipping Cost
Germany 1-2 Free
European Union 2-5 10 EUR
Non-EU European countries 3-6 15 EUR
USA 7-13 25 EUR
Rest 11-15 30 EUR
  • All orders are shipped worldwide via DHL
  • Orders placed by 1 PM are shipped the next day.
  • Please allow an additional working day for personalization of your order
  • Once your order is shipped, we will provide a tracking number for your convenience


Each product is carefully packed in premium packaging, ensuring a superior unboxing experience. Our packaging is also perfect for gifting.

Order Cancellations:

We understand that sometimes plans change, and we want to offer you flexibility with your orders. You can cancel your order at any time before it has been shipped.

1. Contact Us:

• Send an email to info@chipup.shop with your order number.

2. Cancellation Confirmation:

Once we confirm your order hasn’t shipped, we’ll process the cancellation and issue a full refund.

What to Do If You Receive a Damaged Product:

1. Contact Us Immediately:

• Email info@chipup.shop  with your order number and a clear

2. Resolution Options:

Once we verify the issue, you can choose to:

• Receive a replacement item at no extra cost.

• Request a full refund to your original payment method.